Thursday, January 21, 2010

SPAMs Skyrocket as Businesses Crash

A sobering find: Spam devours corporate resources, clogging up to 50% of a network's assets. Clearly spam remains a major force to contend with, underlining the importance of good combat readiness.



Facebook recently brought spam back into the headlines with a $711M judgment against infamous social media spammer Sanford Wallace under a law known as the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act). Lawmakers passed this act in 2003 fully intending to take a bite out of internet marketing spam. Unfortunately a number of anti spam advocates expressed concern that the act did not go far enough. And they may have a point: since 2003 the number of junk mail messages has increased ten-fold, leaping from 45% of all emails to above 90%.



Consider this: in June the Federal Trade Commission (FTC) shut down an Internet Service Provider suspected of harboring malware programs and other tools hackers use to carry out web activities related to email spam and identify theft. In another case, the FTC doled out a $2.9 million fine to advertiser ValueClick, Inc. for deceptive advertising through emails, banner ads, and pop-ups.



Here are a few steps to make sure you protect your business:

  • Start with a spam filter to protect your business on the front lines, although keep in mind that a variety of anti spam solutions exist, so shop around and find an offer attuned to your company's needs.
  • Introduce your network security team to the spam blacklist.
  • Educate your employees: get them to understand what spam is, how to identify it, and how to overcome it.
  • On public web pages, use a technique like a response form to protect company addresses from a spammer's prying eyes. Make sure to add a "captcha" for authentication.
  • On the customer end, ensure your network security protocols are robust and updated, and have a notification policy to keep customers informed.
  • For internet marketing, consider that many consumers' previous experience with spam makes them wary of unexpected messages. Encourage your business to use an "opt-in" policy when developing internet marketing campaigns, and follow the terms of CAN-SPAM as a guideline in identifying what differentiates email spam from honest selling. Make sure your tactics avoid landing your business on a damaging spam blacklist.
You do not need to pay expensive per-email pricing in order to participate in Internet & Email Marketing campaigns. DPS' Technologies recently launched their "Smart Flyer Software" which includes a powerful network & campaign management center (within your website), allowing you to control multiple campaigns, and a comprehensive email list. The software purchase includes a registration form compliant with SPAM laws.

By Joe Unander

No comments:

Post a Comment